Support and contact
We usually reply within one business day. Check the frequently asked questions first — the answer may already be there.
Write to us by email
Best for incorrect VIN data, GDPR requests or collaborations.
[email protected]
Check the FAQ
The most common questions are answered below.
Go to questions
Run a VIN check
Troubleshooting a specific VIN? Try the check directly.
Open the assistant
Frequently asked questions
Is VinCheck.ro really free?
Yes. The basic VIN check and the history report are free. Using the assistant requires no registration.
I entered a VIN but got no results — why?
Some VINs are not yet present in our data sources, especially for very recent or low-volume models. Try again in a few minutes, check the 17 characters of the VIN (without I, O or Q) and bear in mind that not all manufacturers publish historical data.
How do I report incorrect information about my vehicle?
Write to us at [email protected] with the VIN and a short description of the incorrect field. We will check with the data sources and update or remove the information where possible.
How do I request the deletion of my data (GDPR)?
Send an email from the address you contacted us from, requesting deletion. We respond within 30 days. See the Privacy Policy for the full list of GDPR rights.
Do you have a phone number?
We are an online-only operation and do not offer phone support. Email is the fastest way to reach us — most replies arrive within one business day.
I have a collaboration, press or partnership request.
Write to us at [email protected] with the subject starting with [Partnership], [Press] or [Collaboration]. We route the request internally to the right person.
Awtistik Labs — Romania. See also: Privacy Policy · Terms and conditions